What We Care About

Our Privacy Policy

This Privacy Policy (“Policy”) describes how Gombella Integrated Services Limited (“Gombella,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“Users,” “Customers,” “you,” or “your”) who engage in business transactions or use our website or services. We are committed to safeguarding the privacy and security of your personal information. By accessing our website or using our services, you agree to the terms and conditions of this Privacy Policy.

Collection of Personal Information
  • Gombella may collect personal information from Users, including but not limited to names, contact details, email addresses, postal addresses, and other relevant information necessary for the provision of our export services.
  • We collect personal information through various means, including when you provide it to us directly, when you use our website, or when we obtain it from third-party sources with your consent or as permitted by applicable laws.
Use of Personal Information
  • Gombella may use personal information to provide and improve our export services, respond to inquiries or requests, process orders, and communicate with Users regarding their transactions.
  • We may also use personal information for marketing purposes, such as sending promotional materials or newsletters, but only if you have provided your consent to receive such communications.
  • Gombella may use personal information for internal purposes, including data analysis, research, and improving our website and services.
Disclosure of Personal Information
  • Gombella may disclose personal information to our employees, contractors, and service providers who need access to such information to assist in the provision of our services.
  • We may share personal information with third parties, such as customs authorities, shipping agents, or financial institutions, as necessary to facilitate the export process or comply with legal obligations.
  • Gombella may disclose personal information to respond to legal requests, enforce our policies, protect our rights, or comply with applicable laws and regulations.
  • We do not sell, rent, or lease personal information to third parties for marketing purposes.
Data Security
  • Gombella implements appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
  • We maintain physical, electronic, and procedural safeguards to ensure the security and confidentiality of personal information.
  • Despite our efforts, no data transmission or storage system is completely secure. Therefore, we cannot guarantee the absolute security of personal information.
Retention of Personal Information
  • Gombella retains personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
  • We will securely delete or anonymize personal information once it is no longer needed or upon request, unless retention is required for legal or legitimate business purposes.
Access, Correction, and Deletion of Personal Information
  • Users have the right to access, correct, or delete their personal information held by Gombella, subject to applicable laws and regulations.
  • To exercise these rights or to request further information about our privacy practices, please contact us using the contact details provided below.
Third-Party Links and Services
  • Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
Changes to the Privacy Policy
  • Gombella reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date. We encourage you to review this Policy periodically for any updates or changes.
Contact Us
  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us now.
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